PDX SportsCenter Swim Lesson Monthly Enrollment & Policy Agreement

Monthly Enrollment

PDX SportsCenter offers swim lessons on a monthly basis.  We charge a $20 annual enrollment fee per child or $40 for two or more children. Families wishing to cancel their monthly swim lessons will need to provide a written cancellation notice prior to the 1st of the month.  Cancellation Notices after the 1st of the month families will be responsible for the billed swim lesson tuition.

 

TuitionSwim lessons are billed monthly. Tuition is based on the number of class days in the month.  Some months have 4 weeks and some 5 weeks. For families on our auto-pay program you will receive a $3 off per lesson discount. Tuition statements are e-mailed one week prior to the due date. Tuition is due on the 1st Monday of each month (not the first day of class) and payable by the 10th.  After the 10th a $15 late fee will be added to your account.  For families on our auto pay program your debit or credit card will be charged on the 1st Monday of each month.  We prorate tuition for the following holidays; Thanksgiving, Christmas, Memorial Day, Fourth of July and Labor Day.  PDX SportsCenter does not issue refunds for missed class or mid-month cancellation.

 

Make-Up Classes

PDX SportsCenter understands children have busy schedules and families go on vacation.  We require at least a 48 hour notice, via e-mail to Jessica@PDXSportsCenter.com, that your child will not be attending a class.  We do not pro-rate class fees for scheduled missed classes. Make-up classes can be arranged. Make-up classes are scheduled one week in advance and the child must still be enrolled in the program. Make-up lesson will be limited to one (1) per month.  No make-up lessons will be carried forward, unless the missed class was the last class for the calendar month.  If your child is in:
Group lessons make-ups will be schedule in an alternate group lesson as long as space is available.
Semi-Private lesson make-ups – for siblings, make-ups will be scheduled on an alternate day as long as an instructor is available.  For single members of a semi-private lesson make-ups will be scheduled either in an open semi-private class of similar swim level or in a group lesson of similar swim abilities.
Private lesson make-ups will be scheduled to an alternate day as long as an instructor is available.
We will work hard to find an alternate day and time for a make-up lesson. If an alternate day is unavailable the make-up class will be forfeited.

In the situation of illness, please call the facility (503-297-4145) immediately so we know your child will not be attending class.  The illness make-up policy is the same as the vacation make-up policy.  No make-up class will be offered if your child misses a class without notice.  Excessive “illness” notices could result in denial of make-up classes or cancellation of your enrollment.

In the case the facility closes due to inclement weather we will follow the vacation/illness make-up policy.

In the event you must cancel or no show your scheduled make-up the make-up will be forfeited.

 

 

Attendance
All families are required to check-in at the front desk prior to each lesson.Children should arrive and be ready to begin the lesson at least five minutes before class time to ensure classes start and end on time.If your child is more than 10 minutes late to class they will not be able to participate. No make-up class will be offered.

 

Child Safety
A Parent or Guardian must stay on the facility grounds during the child’s lesson. There are benches on the pool deck to watch the lesson or you may use our lounge area in the front lobby with free Wi-Fi. Please be on the pool deck a few minutes before the class ends to pick your child up.